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Coutts in Concert Conference

The Relationship Management Conference is Coutts’ major communications event of the year, and the highest standards of presentations and content are expected.

The theme for the conference was ‘teamwork’ to reflect the organisation’s strategic move to team banking. Thorough planning, presentation training and rehearsals would also ensure that information and messages were delivered with impact, personality, and humour where appropriate.

‘Coutts in Concert’ tells a fictional story of an ideal client relationship. The hero is a young and very talented classical musician whose career is just taking off. Through the story, we see how the diverse talents and proactivity of Coutts’ staff combine to create a hugely profitable relationship for both parties.



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